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	SIS TV Community / Quality Control/Customer Service / HELP IO ERROR????

Author	Message
tia0220 Model SISter (2841)	# Posted: 18 Aug 2008 18:48 I am trying to upload pictures to my portfolio and I keep getting an error saying IO ERROR after I hit upload! HELP?!
sullivan8 MISter Fashion (418)	# Posted: 18 Aug 2008 20:05 Greetings Kristin! Most likely you need to delete your "Temporary Internet Files" and your "Cookies". If you do not know how to do this, please tell me which browser you are using and I will give you a step-by-step. If you delete those two items and still have problems, please email me and I'll give you more help! Take care, Kristin! Gary Sullivan support@scrapinstyletv.com
tia0220 Model SISter (2841)	# Posted: 18 Aug 2008 20:32 HI Gary! Thanks so much. I have mozilla which is part of the problem! I hate it! IF you could give me a step by step I would appreciate it. Thanks!
sullivan8 MISter Fashion (418)	# Posted: 18 Aug 2008 21:47 Kristin, While in Firefox click 'Tools'; then "Clear Private Data'; then check 'Cookies' and 'Cache' while unchecking everything else. Then click 'Clear Private Data Now'. Exit from Firefox and then go back in to see if you can upload. If not, let me know and we'll dig deeper. Take care, Kristin! LG
tia0220 Model SISter (2841)	# Posted: 18 Aug 2008 22:06 Yeah, I did what you said and it's still not working! DANG!