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SIS TV Community / Quality Control/Customer Service / why is this happening?
Author Message

two2puppies
Big SIS (4255)
# Posted: 4 Aug 2008 10:09


every time i'm in the boutique i get this error message:

If you are getting this message, it is because
a) the Volusion Live Chat javascript has been modified from its original code.
(You must recopy the script from the SETTINGS screen of your live chat software, and repaste it to your website
Or
b) The Volusion Live Chat javascript is pasted more than once in this page.
(remove extra copy of this script on this page)

and it's not just once...it's every time i change the category or page. is it me?

help!


marshavalk
Style Maven (610)
# Posted: 4 Aug 2008 10:32


It's not just you... I've noticed it too (and I tried not to get anoyed by it!)


xoxojess
Haute SISter (809)
# Posted: 4 Aug 2008 10:34


i get it too. every page i go on!

charter member
alohi
Favorite SISter (5145)
# Posted: 4 Aug 2008 11:10


i get it too....


Lollybert
Vogue SISter (3162)
# Posted: 4 Aug 2008 11:30


Add me to the list...glad it's not just my computer.


erinrwillis
Favorite SISter (5360)
# Posted: 4 Aug 2008 11:31


I get it too.


staceyfike
Favorite SISter (7869)
# Posted: 4 Aug 2008 12:12


me too.
i thought it was my computer.


CraftyGal
Haute SISter (989)
# Posted: 4 Aug 2008 16:25


And moi! It happens whenever you go to a new page.


leateach
SISter Elle (1906)
# Posted: 4 Aug 2008 16:37


I get it too..very annoying.


hilly0013
Favorite SISter (6363)
# Posted: 4 Aug 2008 17:21


i get it too...


livingroomfloor
SISter Elle (1913)
# Posted: 4 Aug 2008 17:33


What browsers are you all using?

premium member
sullivan8
MISter Fashion (418)
# Posted: 4 Aug 2008 17:58


Hmmmmm. I wish one of you wonderful SISters would have given me a 'heads up' on this so we can get it fixed. I do not get that message using Firefox. Are all of you who are 'signed up' on this page using Internet Explorer?

In any case, I will check into this right away and get it fixed.

Take care,

Gary Sullivan
CustomerService@SIStvBoutique.com

premium member
sullivan8
MISter Fashion (418)
# Posted: 4 Aug 2008 18:33


I just verified that the problem exists only in Microsoft's Internet Explorer (God Bless its little heart!). Just another reason that you should change to Mozilla Firefox and you can do so right here FREE and without obligation!

In the meantime I'm having the little techie fairies busy as bees working on the solution. I'll update this thread when it is fixed.

Take care,

Gary Sullivan
CustomerService@SIStvBoutique.com
support@ScrapInStyleTV.com


tracinicole
Favorite SISter (16381)
# Posted: 4 Aug 2008 18:34


Are all of you who are 'signed up' on this page using Internet Explorer?

Yep! I am using IE!

I did sign up for Firefox once before and I still had problems. It just didn't work wonders for me!

premium member
sullivan8
MISter Fashion (418)
# Posted: 4 Aug 2008 18:53


Okay. Problem solved. I took Mr. IE out behind the shed and asked him if he wanted to go on an everlasting trip or whether he would like to start behaving himself. He thought for a minute and then said, "I'll take door #2 Mr. LG!" So, I gave him a couple of real good kicks and sent him back to annoy all of you who are using him!

Just for future reference...while we do monitor the website and I especially watch for QC threads, an email to 'support@ScrapInStyleTV.com' or "CustomerService@SIStvBoutique.com" will usually bring much faster results.

Take care and have fun shopping!

Gary Sullivan
support@ScrapInStyleTV.com

P.S. Tracinicole: Get back up on Firefox and give it another try. I'll telling you as a user of MS IE for 13 years and one who did NOT want to change: I finally gave it a try and I would NEVER, ever go back. Honest! Really! No kidding! Yahoo! and Amen!


two2puppies
Big SIS (4255)
# Posted: 4 Aug 2008 19:53


thanks, lawyer gary :) you're fab!


kilismom
Style Addict (1256)
# Posted: 4 Aug 2008 19:59


ditto....same thing happens to me....it's quite annoying...esp for a computer idiot like me!!!

 
 
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