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SIS TV Community / Quality Control/Customer Service / sorry but...
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Lucy
Supreme SIS (10230)
# Posted: 13 Jun 2007 06:15 - Edited by: Lucy


Is something missing on my box...
Janette dear I didn't got the scenic route grid papers on my box...

But don't worry,you don't need to send it now,maybe you can put inside the next collection box that I'm pretty sure I'll buy.
I just realized that yestreday when i saw a LO made with them...LOL


mizzm
Supreme SIS (30810)
# Posted: 13 Jun 2007 07:04


I don't think there's meant to be one??? I may be wrong. I need to go back and check my collection again.

charter member
PROLIX
Favorite SISter (5280)
# Posted: 13 Jun 2007 07:13


what is this paper?


Lucy
Supreme SIS (10230)
# Posted: 13 Jun 2007 09:00 - Edited by: Lucy


It's like notebook papers from school ya know?
Like Math grid and regular lines grid...

I don't think it meant to be,just a li'l mistake.
Totally understandeble(is this word exist or I just made it up?)LOL
Anyways i totaly understand,first time is always so much exitment,but rally for me is no big deal,no worries.

charter member
justem
Vogue SISter (3680)
# Posted: 13 Jun 2007 09:15


I got it in my box...sorry to hear yours was missing :(


gigi
Style Icon (8492)
# Posted: 13 Jun 2007 09:16


lucy thanks for letting us know! i'm so sorry that your box was missing the SR...

i'm sure Big SIS will be e-mailing you soon to make sure you get them :)

hopefully she'll send me over to deliver them in person!

that'd be a BLAST!!!!! :)

charter member
krissie
SISter Superior (6069)
# Posted: 13 Jun 2007 09:40


Gigi, if you are going around the world to hand deliver scrap goodies, you may need some help....that is pretty important stuff. I can make the sacrifice to go with you!


Lucy
Supreme SIS (10230)
# Posted: 13 Jun 2007 09:46


hahaha Krissie that was a good one!

Gigi no problem,really.
She can send with the next box!:0)

charter member
MoeMade
Fashion Plate (454)
# Posted: 13 Jun 2007 09:52


I hadn"t looked at my kit since I got it last week, but I am also missing these two pieces:

"Background White Blue Grid" by Scenic Route Paper Co.
"Background White Lines" by Scenic Route Paper Co.

and my plastic wrapper got stuck on the colored circles paper and pulled up the pattern (bummer) - so be careful with that ladies - don't they make those envelopes with the sticky part on bag and not on the flap?

charter member
AnnaB
SISter Elle (1956)
# Posted: 13 Jun 2007 10:20


Oh no, I'm also missing the 2 papers from scenic route! I didn't think about checking what was supposed to be in there, because I was just so happy with the wonderful Kelli Crowe papers. But it seems like I have everything else, I'm just missing those 2 papers.


sisadmin
Admin
# Posted: 13 Jun 2007 18:58


YIKES!

I told Big SIS not to hire her 6 year old nephew as Quality Control manager! What in the world was that girl thinking? Probably not at all, right?

Well, not to worry SISters. Just write to our trusty customer service (that's support@scrapinstyletv.com) and let Gary know that you didn't receive the Scenic Route paper. He'll bang his head against the wall and then spin around to the Scenic Route paper bin and get it right out to you. In the meantime, I don't care what Big SIS says, I'm going into the QC room and firing that little tyke. Who does he think he is anyway, her nephew?

If all of this were a poem, it would go like this:

Color our faces red,
And our hearts blue.
But please don't despair,
'Cause Scenic Route paper
is on its way to YOU!

(Okay, now...back in the cage.)

SISadmin

charter member
justem
Vogue SISter (3680)
# Posted: 13 Jun 2007 19:00


too funny!!

did you make sure that it wasn't mixed in...because mine was just kind of in the middle of the kc papers...i almost missed them!


mizzm
Supreme SIS (30810)
# Posted: 13 Jun 2007 20:15


Oooohhh... I better go check mine! Yikes! I've not actually open up the paper packs... just the embellies.. I hope mine's there.


metrochic
Supreme SIS (15011)
# Posted: 13 Jun 2007 20:17


yeah, mine was missing too but i emailed. the poem is lovely, though. heh.

charter member
allmw627
Model SISter (2418)
# Posted: 13 Jun 2007 22:07


I hadn"t looked at my kit since I got it last week, but I am also missing these two pieces:

"Background White Blue Grid" by Scenic Route Paper Co.
"Background White Lines" by Scenic Route Paper Co.


I, too am missing those two pages. I just opened the kit today.

To whom do we address the email?

charter member
WendyGibson
Little SISter (20)
# Posted: 13 Jun 2007 23:48


me too......missing!!!


Big SISter
Big SISter
Big SIS (4470)
# Posted: 14 Jun 2007 01:21


ARGH! I am so sorry you guys. I can't believe this happened. We had about 50 packs of patterned paper that were inadvertanly put together without the Scenic Route Paper. Well, I had thought that someone had added the paper to all of those bags of pp, but it sound like that didn't happen. I think it was my hubby Bob who was doing it...figures, huh? Anyway, just like SIS ADMIN said, please email support@scrapinstyletv.com and we will get that paper right out to you!

Thanks for your patience! I am just so embarassed by our blunders with our very first collection...I hope you'll all gie us another chance.

JJ


staceyfike
Style Icon (8152)
# Posted: 14 Jun 2007 01:52


that's it jj, always blame it on the hubs!! lol smart girl!!!


and btw, for a first timer i think you've done fantastic!!

charter member
~nic
Style Addict (1081)
# Posted: 14 Jun 2007 02:19


sorry to say - I didn't get that either... but still lovin' the kit and the site!!!


Lucy
Supreme SIS (10230)
# Posted: 14 Jun 2007 03:22 - Edited by: Lucy


hahaha the poem rocks!
But please don't let Garry get tooooooo hurted!!!LOL

BigSis it's always the guys fault you are so right,who esle could be???
haha

Don't worry!
Plus the Collection is fantastic and today my first KC papers will be in a LO!
YAY!


fauvevanmaanen
Favorite SISter (5426)
# Posted: 14 Jun 2007 03:25


Cool poem :D
Sounds like the PP is coming up your way Lucy!


kerry lynn
SISter Superior (6414)
# Posted: 14 Jun 2007 03:33


and btw, for a first timer i think you've done fantastic!!

i quite agree
but i'm biased.

=)

charter member
PROLIX
Favorite SISter (5280)
# Posted: 14 Jun 2007 03:34


didn't saw this. was too happy to have a new kit to see it,
the 1st of the year!!! lol
merci Lucy.

I checked box,
and missed too these 2 ones :
# "Background White Blue Grid" by Scenic Route Paper Co.
# "Background White Lines" by Scenic Route Paper Co.

no problem for me too, Jeanette, you'll post it too with the next one.

wanted to add here that Mum & DH loved what I did with the kit as they found it very great, and they're not scrap'specialists! lol
they love the colors harmony.

Merci & bonne journée!!!

charter member
candacemarie1204
Haute SISter (799)
# Posted: 14 Jun 2007 07:59


# "Background White Blue Grid" by Scenic Route Paper Co.
# "Background White Lines" by Scenic Route Paper Co


i'm mssing them too! no biggie...

Thanks for your patience! I am just so embarassed by our blunders with our very first collection...I hope you'll all gie us another chance.

big sis, you did a great job...stuff happens

charter member
candacemarie1204
Haute SISter (799)
# Posted: 14 Jun 2007 08:04


i know this may seem silly, but my satchel has no draw string. is it supposed to?

charter member
MoeMade
Fashion Plate (454)
# Posted: 14 Jun 2007 08:53


I'm going into the QC room and firing that little tyke. Who does he think he is anyway, her nephew?


Oh no - someone is it out of a job ????? say it isn't so ... give him a second chance, just write him up, give him a warning - he has a family to feed and support !!!!! :-)

Thanks

charter member
MoeMade
Fashion Plate (454)
# Posted: 14 Jun 2007 08:55


i know this may seem silly, but my satchel has no draw string. is it supposed to?



You do have the two straps right ? you just pull each of them out away from the bag at the top and it tightens it up - you will see the strap at teh top to close is on boths sides of the bag. hope this makes sense

 
 
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