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	SIS TV Community / Quality Control/Customer Service / IMPORTANT NOTICE TO OUR DIGITAL KIT CUSTOMERS!!!!

Author	Message
sullivan8 MISter Fashion (424)	# Posted: 4 Feb 2008 21:46 We have detected a problem in our digital kit products when there are two separate files. Our shopping cart is providing download links to one of the files, instead of both files. We realized this at approximately 7:00pm CST this evening (Feb 4th) and we are doing everything possible to fix the problem. However, it may be that the problem lies within our shopping cart software, and if so, we must rely on the publisher of that software to fix the problem. Their office hours are 9:00am – 5:00pm CST. We have notified them of the problem and we will do everything in our power to have this issue resolved as quickly as possible. We will send you a notification when the problem is resolved with instructions on how to obtain your missing file(s). Please accept our sincerest apology for this inconvenience and our thanks for your patience! Take care, Gary Sullivan support@scrapinstyletv.com
PetiteCheri Style Goddess (7779)	# Posted: 4 Feb 2008 22:36 Thanks Lawyer Gary! You always take such great care of us.
rhirhi Favorite SISter (5026)	# Posted: 5 Feb 2008 06:48 thankyou gary. i was just coming here to queery that exact problem i'm having!
sullivan8 MISter Fashion (424)	# Posted: 6 Feb 2008 23:17 It is now FIXED! It's safe to go back into the digital waters again!!! Yoohoo! Yoohoo! Gary Sullivan support@scrapinstyletv.com
rhirhi Favorite SISter (5026)	# Posted: 6 Feb 2008 23:51 thankyou sir gary.